Privacy Policy Ortho Medical Center


From May 25, 2018, the new law on privacy is in force. This General Data Protection Regulation, or the General Data Protection Regulation (GDPR), deals with the management and security of the personal data of European citizens.

The privacy guidelines that are used in Ortho Medical Center are explained below. These have been developed in accordance with the GDPR legislation.

Which personal data do we process?

We come into contact with your personal data because you use the services of our practice or because you provide us with personal data when making an appointment
It concerns the following data:
– first name, surname, telephone number and email address

This data is collected in order to ensure that the consultation runs as smoothly as possible. Sometimes this is also used to change your appointment and contact you.

For what purposes and on what processing basis do we collect personal data?

We want to be able to contact you by email or telephone if appointments need to be rescheduled, information needs to be shared

We process your personal data in the context of compliance with our contractual obligations and the exercise of our contractual rights (file creation, therapeutic guidance) and the representation of our legitimate interests (contacting in case of problems, reminders).

How long do we store personal data?

We do not store your personal data longer than is strictly necessary to achieve the agreed purposes.

If a consultation or treatment is started, we will store your personal data and any other (health) data within the framework of professional secrecy.

Every employee who works at Ortho Medical Center is obliged to secure access to personal and other data (with measures such as a password, locked cupboards and the like).

Who do we share personal data with?

We only share your personal data with your GP when you request it, when this is required by law or when this is in your interest.

Your personal data will not be provided to third parties, except if this is done in the context of a therapeutic treatment (e.g. an external referral) or invoicing thereof
Each care provider is obliged to respect the confidentiality of personal data and to adhere to the proposed purposes.

We can send you reports or certificates by e-mail if you request them via the e-mail you specified.

What rights do you have regarding your personal data?

You can send us a request to view, delete or change your personal data. This can be done via an email to We respond – as required by law – within four weeks.
Please note: this is not about access to the file, it only concerns access to the personal data.

What do we use cookies for?

This website uses both technical and session cookies, solely to simplify the use of the website.
A session cookie is required to track your progress on the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visit would treat you as a brand new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.
These cookies do not require user consent. That is why these cookies are installed automatically when you visit our website as a user.

Cookies are never used by us for the analysis of our website or for advertising purposes. We only use necessary cookies and we do not analyze visit and click behavior on the website.

Adjustments to privacy guidelines

We may make changes to these privacy guidelines. The most current version can always be found on our website.